Privacy Policy – Load Network
Effective Date: June 23, 2025
Load Network (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and protect your information when you use our platform, including our website, mobile app, and services (collectively, the “Service”).
1. Information We Collect
a. Personal Information
When you create an account or use our Service, we may collect:
• Full name
• Business name
• Email address
• Phone number
• Payment details (processed securely via third-party providers)
• DOT or MC number if applicable
b. Usage & Device Information
We automatically collect:
• IP address
• Browser/device data
• Pages visited and session duration
• App usage activity
c. Cookies
We use cookies and similar technologies to remember preferences and analyze usage patterns.
2. How We Use Your Information
We use your data to:
• Provide, improve, and personalize our Service
• Process payments and manage subscriptions
• Communicate updates, support, and offers
• Prevent fraud and ensure legal compliance
3. How We Share Your Data
We do not sell your data. We may share it with:
• Payment processors (e.g. Stripe)
• Analytics tools (e.g. Google Analytics)
• Customer support services
• Legal authorities (only when required)
4. Security Measures
We implement industry-standard security controls to protect your data, but we cannot guarantee 100% security over the internet.
5. Your Rights
Depending on your jurisdiction, you may have rights to:
• Access or delete your data
• Correct inaccurate information
• Opt out of non-essential communications
Please email support@loadnetwork.app to make such requests.
6. External Links
We are not responsible for the privacy policies of third-party sites linked from our platform.
7. Policy Changes
We may update this policy periodically. Updated versions will be posted with the revised date.
8. Contact Us
📧 support@loadboard-loadnetwork.com
🌐 www.load-network.com